Last Updated: December 22, 2025

AK Builders ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, use our services, or interact with us.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Place an order for construction materials
• Contact us via phone, email, or in person
• Visit our physical store or express interest in our products
• Participate in promotions or surveys

This information may include your name, phone number, email address, billing/shipping address, and project details.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for construction materials
• Provide customer support and respond to inquiries
• Send quotations, invoices, and order confirmations
• Notify you about new products, promotions, or company updates (with your consent)
• Improve our product offerings and customer service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With trusted logistics partners for delivery purposes
• When required by law or to protect our rights
• With your consent for specific purposes

Data Security

We implement appropriate physical and procedural safeguards to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt-out of marketing communications at any time

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

AK Builders
III-K-20, LAJPAT NAGAR, LAJPAT NAGAR-III, South Delhi, Delhi, 110024
Phone: +91 8076426799
Email: radh@sskagencies.shop

Effective Date: December 22, 2025

These Terms & Conditions govern your purchase of construction materials and use of services from AK Builders. By placing an order or engaging with us, you agree to these terms.

Orders and Pricing

• All prices are subject to change without prior notice.
• Quotations are valid for 15 days from the date of issue.
• Orders are confirmed only upon receipt of full payment or agreed advance payment.
• We reserve the right to limit quantities or refuse service at our discretion.

Payment Terms

• Payment can be made via cash, bank transfer, or approved credit terms for established customers.
• For large orders, a 50% advance may be required before processing.
• GST and other applicable taxes will be added as per government regulations.

Delivery

• Delivery timelines are estimates and may vary based on product availability and logistics.
• Delivery charges may apply based on location and order size.
• Customers must inspect materials upon delivery and report any damages within 24 hours.
• We are not responsible for delays caused by unforeseen circumstances (weather, traffic, etc.).

Returns and Refunds

• Unopened, non-perishable materials in original packaging may be returned within 7 days for store credit.
• Special order items, custom-cut materials, and perishable goods (cement, etc.) cannot be returned.
• Defective products will be replaced upon verification of manufacturing defects.
• Refunds for approved returns will be processed within 10-15 business days.

Product Information and Liability

• While we strive for accuracy, product descriptions, images, and specifications may occasionally contain errors.
• We provide general guidance but are not responsible for improper installation or use of materials.
• Customers are responsible for ensuring materials are suitable for their specific project and comply with local building codes.

Force Majeure

AK Builders shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, supply chain disruptions, or labor disputes.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Delhi.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. The updated version will be effective upon posting. Continued engagement with us constitutes acceptance of the revised terms.